Owner Briefing for Castro, Eclipse, Link, Node, Swoop and Verge

Owner Briefing for Castro, Eclipse, Link, Node, Swoop and Verge


Owner Briefing Thank you for choosing Tern. It’s important that you stay safe while riding your new bike. So please follow me over the next few minutes as I walk you through the Owner Briefing and explain how to use and maintain your new bike. Folding Joints & Quick Releases First, let’s take a look at the two main Joints. There’s one on the Frame and one on the Handlepost. To open the Frame Joint, simply slide the Security Knob forward like this and pull the Lever. To close the Frame Joint, simply push the Lever toward the bike. The Security Knob will lock automatically so no need to touch it. The exact same steps apply to the Handlepost Joint. Next we’re going to talk a little bit about Quick Releases. There’s a Quick Release here, that controls the height of your Seatpost. There’s a Quick Release here that controls the height and position of your Handlebar and then two Quick Releases here and here that allow you to quickly remove your Wheels. They all open with a simple pull of the Quick Release Lever and close just as easily like this. To make it easier or harder to open and close the Quick Release Lever, simply open it like this and adjust the Acorn. There are two points to keep in mind when adjusting your Seatpost height. There’s a maximum insertion point indicated here and a minimum insertion point, which is engraved on the Seatpost. It’s a little bit harder to see but it will always be there. For safety reasons, make sure that you always stay
between these two points when adjusting your Seatpost height. Be sure to check that the Levers on your Folding Joints and Quick Releases are stiff but not too stiff. When they’re properly adjusted, you should be able to close them
with the palm of your hand and open them with two to three fingers. If your Folding Joints and Quick Releases are improperly closed or adjusted, there is a significant risk of injury so please be sure to check them out before you ride. Folding & Unfolding Folding and unfolding a Tern bike is easy but it can take a bit of practice to commit it to memory. That’s why we created this video. Watch it a couple of times before you go out into the real world. Folding First step is to rotate the Crank Arms so that the Left Arm is pointing toward the ground. Bear in mind this is actually reversed
on the Tern Swoop. So if you have that bike, consult the folding instructions for further clarification. Next, fold or remove your Pedals
depending on your bike. Then, you’re going to want to open the
Lever on your Seatpost Quick Release and drop the Saddle all the way down and close the Lever again. Now, we’ll open the Frame Joint. Simply slide the Security Knob forward with your thumb and then pull the Lever with three fingers. Next, grab the Handlebar with your right hand and pull it backward so that the Front Wheel connects with the Rear Wheel. Make sure that the Magnetix Plates connect together because they’ll ensure that your bike stays folded. Andros Stem If your bike has an Andros Stem, simply open both Stem Levers. Angle the Stem up so that it is
in line with the Handlepost and twist the Brake Levers so they point upward. Then just close the Stem. Quick Release Stem If your bike has a Quick Release Lever like this, you’re going to open the Lever and rotate your Handlebar so that the Brake Levers face upward. VRO Stem If your bike has a VRO Stem, you generally won’t adjust it when folding. However, if you need a smaller folded package, use a 5mm allen key and loosen the Stem. Once the Stem is loosened, you can angle it up so it’s in line with the Handlepost and then tighten it again. Next, you want to open the Handlepost. Just slide the Security Knob up, open the Lever and then fold down the Handlepost. Finally, use the Handlepost Strap to secure the Handlepost. Unfolding To unfold the bike, unhook the Handlepost Strap and tuck it away. Next, fold up the Handlepost and close the Lever with the palm of your hand. The Security Knob will automatically engage so you don’t need to touch it. Next, open both Stem Levers and re-position the Stem to your ideal position then close them with the palm of your hand. Next, disengage your Magnetix Plates by giving the Handlebar a little twist and then unfold your Frame. Close the Frame Lever with the palm of your hand. Note the Security Knob will automatically lock into place. Next, open the Seatpost Quick Release Lever and bring the Saddle up to your desired height. Then close the Quick Release Lever again. Finally, unfold or reinsert your Pedals,
depending on your bike model. ABC Quick Drop Test There are a few things you need to
check on your bike before each ride. To help you remember them all, we suggest you use this mnemonic device
A B C Q D A is for air. Check your Tire pressure. Use your thumb to press down on the Tire. It should feel nice and firm but be sure not to over inflate it. B stands for Brakes and Bars. To inspect your Brakes, just squeeze the Levers and make sure that your bike stops. By Bars, we mean the Handlebar, the Handlepost and the Stem. Just inspect everything carefully to make sure that it’s all nice and tight, and that nothing is damaged. Then, you should be good to go. C stands for Chain and Cables Grab one of your Pedals and rotate it backwards to run your Chain through the Gears. Next, inspect the Cables to make sure that they are untangled and undamaged. Q stands for Quick Release Make sure that the two Main Folding Joints and all of the Quick Releases on your bike are properly closed. Here, here, here, here, here and here. D stands for Drop Test Simply lift your bike a few inches off the ground and drop it. If anything shakes or rattles just inspect and adjust that area. Also, be sure before you ride, to make sure there are no cracks developing on the Frame Joint. Brakes & Gears Now let’s talk about braking. The Rear Brake Lever is mounted
on your left Handlebar Grip and the Front Brake Lever is mounted on the right. For certain countries, it could be the other way around, so please double check with your dealer or try out the Brakes before you ride. Squeeze both the Front and the Rear Brake evenly to slow down or stop. Next, let’s look at how to use your Gears, so that you can control your speed and pedaling resistance. This indicator shows you whether you’re in a low gear or a high gear. To start off, you want to use a low gear around a four or maybe even a five. Remember to only switch gears while you’re pedaling. To switch gears, just turn the Grip Shift until you reach the desired gear or press the Lever if you have a Trigger Shift. Maintenance Just like a car, your bike needs regular maintenance to stay safe and reliable. Your bike is made up of lots of different moving parts, since they’re rubbing against each other they need to be lubricated. Your Chain is probably the first object on the bike that needs a little bit of maintenance lubrication, especially if you hear it squeaking or if you’ve been riding in the rain. So if your bike needs to be lubricated, just take it over to your local Tern dealer and they can recommend something for you to put on your Chain. After you apply it, make sure to wipe off all of the excess grease so it’s relatively clean and you don’t get any
markings on your legs during the commute. There are several parts of your bike
that will wear out over time. These include the Rims, the Brake Pads and the Tires. Your Rims and your Brake Pads have wear lines. When you can no longer see these, visit your Tern dealer and have them replaced. When your Tire’s thread starts to wear out or when the sidewalls of the Tire start to crack, it’s also time to have those replaced. We also recommend that you periodically check that your Wheels are true or in other words straight. To check them, lift your Front Wheel and spin. Check for any excessive side-to-side motion and check that the Rim is not rubbing against the Brake Pad. Also, check your Spokes to make sure that nothing is broken or loose. If you find anything that has been warped or damaged
with your Wheels, just bring your bike in to your local Tern dealer and they’ll help sort you out. Regular maintenance is key to the longevity of your new Tern bicycle. If you’re a weekend or light rider, try to take your bike into your dealer every quarter. Whereas if you’re a daily rider, aim to bring your bike in to your local dealer once a month. Regardless of how much you ride, aim to bring your bike into a dealer within a month after purchasing it. Cables and Brakes take a little bit of time to settle, so your bike will ride better if it’s tuned up after about a month of use. That about covers it. Remember there’s plenty of information
available in your user’s manual or you can go online at ternbicycles.com/support and check out our Tips and Tricks. Finally, if you ever have any questions, your dealer is available to answer them. Thanks again for choosing Tern.